Diploma in Retail Management

(N/341/4/0032) MQA/FA 3566

OVERVIEW

The Diploma in Retail Management Programme was designed to prepare individuals who wish to work in the retail management, food industry, and related fields for the mid-level management position challenges of the future. The curriculum encompasses business essentials and also emphasizes the skills sets needed for effective management and communication in the work environment. Instructions will provide the background and knowledge necessary for students to develop the judgment skills as they advance their career in retail.

Entry Level Entry Requirement
SPM Pass SPM its equivalent with minimum three (3) credit in any subjects; OR
O-Levels A pass in O-Level , at least passed full in any 3 subjects ; OR
UEC Pass Unified Examination Certificate (UEC) with a minimum grade B in any 3 subjects; OR
Other Other equivalent qualification from recognized by the Malaysian Government
Intake : March, May, July & September
Course Duration : 3 Years (6 months Industrial Training)
Total Credit Hours : 95
Mode : Full Time
No Subjects
1 Introduction to Retail Business
2 Business Communication in Retailing
3 Customer Service in Retail Business
4 Bahasa Melayu Komunikasi 2
5 Pengajian Malaysian
6 Business Information System
7 Business Mathematics
8 Entrepreneurship
9 Fundamentals of Retail Management
10 Fundamentals of Retail Accounting
11 Introduction to Economics
12 Business Law
13 Consumer’s Behaviour
14 Entrepreneurship Skills
15 Visual Merchandising in Retail Business
16 Selling Practices in Retail Business
17 Marketing in Retail Business
18 Comparative Ethics in Modern Society
19 Public Health and Community Service
20 Retail Franchising
21 Retail Employee Management
22 Leadership and Organisational Behaviour
23 Introduction to Business Finance
24 Retail Supply Chain Management Logistics
25 Applied Retail Project
26 Internship
  • Store Manager
  • Store Supervisor/ Asst. Manager
  • Floor Supervisor/Asst. Manager
  • Retail Supervisor/ Asst. Manager
  • Purchasing Executive
  • Marketing Executive
  • Logistic Executive
  • Merchandising Planner
  • Retail Outlet Assistant Manager
  • Catalogue Assistant Manager
  • Assistant Merchandisers Administrator 



Earnings Estimates RM 1,500.00 – RM 3,000.00

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